
AI Prompting-Copilot Courseware (TOS-PRCO)
This Copilot training course delivers a technically grounded introduction to GPT-based AI systems designed for enterprise and professional environments, with emphasis on model architecture concepts, generative AI capabilities, and real-world workflow integration. Participants explore how large language models process and generate text, examine the functional scope and constraints of Copilot Chat, and apply structured prompt-engineering frameworks to optimize output quality, relevance, and consistency. The curriculum extends beyond basic usage to address AI-assisted business communication, knowledge management, and customer service models, highlighting human-in-the-loop collaboration, quality control mechanisms, and decision-support use cases. A dedicated focus on AI ethics and bias mitigation equips learners with governance-oriented strategies, such as verification protocols, contextual prompting, and oversight practices, ensuring responsible deployment at scale. This course is designed to help technical and non-technical stakeholders alike evaluate, implement, and manage Copilot-enabled solutions with confidence, rigor, and operational impact.
Benefits
- A foundational understanding of AI and GPT-based tools such as Copilot
- Practical skills in writing clear, effective prompts to guide AI output
- Experience using Copilot for professional communication and collaboration
- The ability to evaluate AI-generated content for accuracy, clarity, and tone
- Awareness of ethical considerations and bias in AI-assisted work
- Confidence applying AI tools responsibly within everyday workflows
Teaching This Course
The publisher has provided details here on how to teach this AI Prompting-Copilot course.
Outline
Module 1: Understanding AI GPT Based Tools
Lecture Outline
- Introduction: AI in Contemporary Society
Key definitions, historical evolution, and current applications across industries. - Foundations of Generative AI and GPT Models
Model architecture overview, training concepts, and limitations. - Overview of AI Platform (Copilot ChatGPT)
Analysis of capabilities, suitability for tasks, and real-world usage contexts. - Integrating AI into Professional Workflows
Practical considerations, productivity enhancement, and decision-support potential. - Summary and Conceptual Takeaways
Reinforcement of terminology and essential model characteristics.
Module 2: The Power of Prompt Engineering
Lecture Outline
- Introduction to Prompt Engineering Principles
Why prompts matter; relationship between user intent and AI interpretation. - Structure of Effective Prompts
Role definition, constraints, tone guidance, and contextual detail. - Analytical Review: Good vs. Poor Prompt Characteristics
Theory-based examples (no live demonstration); analysis of clarity, specificity, and utility. - Prompt Revision Framework
Guidelines for systematic refinement to improve results. - Lecture Summary and Preparation for Lab
Overview of how learned principles will be applied.
Module 3: Copilot Chat for Business Communication Collaboration
Lecture Outline
- Copilot Chat Assistance for Team Workflows
Meeting summaries, documentation support, and knowledge-base structuring. - Copilot Chat in Customer Service Theory
Ticket categorization, conversational tone guidelines, escalation logic. - Human-AI Collaboration Model
When to rely on AI, when humans intervene, and strategies for quality assurance. - Lecture Review and Lab Preparation
Outline of how theoretical concepts translate into simulated activities.
Module 4: Ethics Bias Awareness in Copilot Chat
Lecture Outline
- Introduction to AI Ethics for Copilot Chat
Fairness, accountability, transparency frameworks, and privacy considerations. - Understanding AI Bias related to use of Copilot Chat
How training data, model design, and context influence biased results. - Case Study Analysis (Conceptual Only)
Review written examples of biased outputs; theoretical root-cause identification. - Bias Mitigation Strategies
Verification protocols, prompt techniques, and oversight mechanisms. - Recap and Preparation for Lab
How lab activities will reinforce ethical evaluation skills.
Required Prerequisites
Basic computer skills.
License
Length: 1
day | $35.00 per copy
What is Included?
- Student Manual
- Extra Trainer Files
- PowerPoint Presentation
