This is a one-day course designed to offer students an in-depth, hands-on experience with the Sales features of Microsoft Dynamics 365 and the Power Platform, updated as of the October 2020 Release Wave 2.
In the course, students will delve into the details of Lead and Opportunity management, the Sales Order Process, the Product Catalog, as well as Quotes, Orders, and Invoices. The course also presents topics such as Sales Insights, Sales Data Analysis, AI features, Sales Reports, Playbooks, Charts, and Dashboards.
The course is specifically intended for Sales Representatives (SR), Sales Managers, and end-users who have an interest in the Sales components of Dynamics 365. Existing working knowledge of Microsoft Dynamics 365 is necessary for students. At minimum, students should have attended the prerequisite course 'Introduction to Microsoft Dynamics 365'.
This course is not available through Courseware Store.
We do not have any current plans to create an equivalent course.
The course may be available directly from the publisher. If you need the course and are not able to find it, please let us know and we will do our best to help.