Working Effectively in Teams Courseware (TEM101)

This course offers a comprehensive guide to understanding the benefits, challenges, and best practices for successful team collaboration. Students will explore the advantages of working in teams, such as pooling resources and capitalizing on diversity, while learning to overcome common challenges like communication barriers and logistical issues. The course provides insights into team formation, accountability, and building communication channels to enhance team performance. Students will also learn about decision-making techniques and negotiation strategies, as well as tools for achieving team consensus and avoiding groupthink.

Publisher: Webucator

Benefits

Team collaboration: Understand the importance and benefits of working in teams, while addressing common challenges.
Team formation: Learn how to define team purpose, capitalize on strengths, and create a solid team plan and charter.
Accountability: Develop strategies for measuring team performance and implementing rewarding and corrective consequences.
Communication: Enhance team communication by dissecting the communication process and utilizing power tools for speaking, listening, and managing conflict.
Decision-making: Explore various decision-making factors and techniques, as well as negotiation strategies.
Consensus building: Learn how to achieve team consensus by avoiding groupthink and employing brainstorming and group decision-making techniques.

Outline

Why Teams?
1. Strength in Numbers
  1. Division of Labor
  2. Deeper Thinking
  3. Unity
2. Pooling Resources
  1. Experience
  2. Skills
  3. Relationships
3. Strength in Diversity
  1. Assessments and Inventories
Team Challenges
1. Personality and Beliefs
  1. Personality
  2. Working Style
  3. Attitudes and Beliefs
2. Communication
  1. Consequences of Poor Communication
  2. Differences in Communication
3. Logistics
  1. What are Logistics
  2. Who
  3. What
  4. When
  5. Where
  6. Why
  7. How
Team Formation
1. The Team Defined
2. Defining the Team Purpose
3. Capitalizing on Strengths
  1. Resources
  2. People
  3. Connecting Roles with Resources
  4. Inventory of Resources
4. The Team Plan
  1. Plan Components
  2. Tools
5. Great Expectations
  1. Expectations
  2. Consequences
6. The Team Charter
Accountability
1. Accountability Defined
  1. The Value of Accountability
2. Measurements
  1. Rubrics
3. Rewarding and Corrective Consequences
  1. Motivation
  2. Consequences
  3. Benefits of Proactive Consequences
Building Communication Channels
1. Dissecting Communication
  1. The Sender
  2. The Message
  3. The Receiver
  4. Feedback
  5. Noise
  6. Filters
2. Communication Power Tools
  1. When Speaking
  2. When Listening
  3. Managing Conflict
3. Workflow Tools
  1. Regular Meetings
  2. Software Tool
Do Great Minds Think Alike?
1. Decision-making Factors and Techniques
  1. Decision-making Techniques
  2. Evaluating Options
  3. Quantifying the Process
  4. Grid Analysis
  5. The Plus/Delta Technique
  6. Evaluating the Consequences of a Decision
  7. "What If" Analysis
2. Negotiation
  1. Planning for Negotiations
  2. Avoiding and Managing Conflict
  3. Conflict Styles and Negotiation
3. Team Consensus
  1. The Groupthink Barrier
  2. Avoiding Groupthink
  3. Brainstorming
  4. How to Brainstorm in a Team
  5. Preparing for Group Decision Making
  6. Group Decision Making Techniques
  7. Multi-Voting
  8. The Nominal Group Technique
  9. The Delphi Technique
  10. Root-Cause Analysis

Required Prerequisites

None

License

Length: 1 day | $35.00 per copy

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